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You are in: Home/ Terms & Conditions
Terms & Conditions
We hope that you will find all the information you require listed below. If not, feel free to phone, fax, write or e-mail us and we will be delighted to help. Our contact details can be found at the bottom of the page or go to contact.
Security
Our e-commerce system uses encryption (SSL & GPG) to transmit sensitive data such as credit card details. Data is encrypted at every stage from leaving your browser to when it is decoded by an authorised member of staff at our office. Such data are never stored unencrypted on our internet servers. This is more secure than, for example, ordering by telephone.
Alternative payment methods
If you cannot pay by credit card online, you can also submit your card details by telephone, fax or post. Please use the contact addresses published throughout this website. We can also accept International Money Orders, or cheques drawn on a UK bank. If paying by any of these methods, please submit the online order request as usual and write e.g. "cheque to follow by post" in the Special Message area of the order form.
Import taxes
Please note that we can accept no responsibility for duties and other import taxes which certain countries (or states) may apply to your order. Please enquire in advance if you wish to ask about experience we may have had in shipping to your area. By placing your order with us you are assuming all responsibility for the legality of personally importing the products in question.
Availability & substitutions
If the product you order is temporarily out of stock, we will normally contact you for further instructions.
Changes & cancellations
Please note that once an order has been placed, we can accept no responsibility for changes or cancellations. However, if you email us and your order has not yet been dispatched, we will do our best to make any changes you request. If an order has already been dispatched, we accept returns as outlined above, but you will be responsible for delivery costs.
Privacy
We take your right to privacy seriously. We guarantee not to use the email address or other contact information you submit with your order from this website for any purpose except to contact you for clarification etc. in connection with this particular order. If you believe that details have been used in contravention with this policy, please inform both us and eBusiness UK Ltd.
Mis-pricing
We have taken every reasonable care to ensure that price and descriptions throughout this site are accurate. But we recognize that mistakes can occur, and will correct any brought to our attention as quickly as possible. Errors & Omissions Excepted (E&OE).
Fraud
It is our policy to report any real or apparent attempt at fraud to the police, credit card agencies, and any other relevant authorities.
Legalities
Any dispute arising out of your order from this site will be governed by the laws of England.
